On PowerShell, run the “New-Item -Path “c:\” -Name “newFolder” -ItemType “directory”” command.On Command Prompt, run the “mkdir newFolder” command.You can also right-click on the location to open the context menu, select “New,” and choose the “Folder” option.Another easy way to create a new folder, click the “New” menu and select the “Folder” option in File Explorer.The fastest way to create a folder on Windows 11, use the “Ctrl + Shift + N” keyboard shortcut, confirm a name, and press Enter.If none of the previous steps showed any results, gather your game and system information files and then place a support ticket. Close all screens and restart your computer.
Change the Applies To drop-down menu to This folder, subfolders and files.Select Administrators or your account.Click Advanced and click Change Permissions.With the files and folders claimed by your account, you need to apply permissions changes. When it finishes, click OK on all boxes to close everything.This appears under the Owner you changed to. Select the check-box to Replace owner on subcontainers and objects.Or you can type in the user account name in the "Enter the object name to select" box. To change the owner, select the Advanced button to select from a list.Next to the Owner, click Edit or Change.This opens an Advanced Security Settings screen. The Program Files folder is set to the Trusted Installer group, separate from Administrator access. Even if you log in as an Administrator, you may not have access to change or install files. You need to take ownership of folders and files on the system. Move the slider all the way down to Never Notify.Click Change User Account Control Settings.Windows 10: Click Search, enter UAC, and select Change User Account Control settings.Open your Windows Control Panel for User Accounts.You may have to turn it off or set it to not Notify. UAC will lock you out of many installs and changes on your system. If you start having issues with installs and updates after a Windows update, it may have enabled UAC or changes your file ownership or permissions. Install button flickers and returns without installing in the Launcher.Launcher log.log file may have an error installing to the folder, EPERMS, or permissions error.Installs and updates do not start or complete.Depending on your Windows version, you may need to investigate additional steps. These instructions walk through setting permissions and making changes to the Windows UAC.
Windows may pop up an error requiring Administrator access or warn you do not have the permissions needed to make changes to the folder. When installing and updating the Launcher and game, you may have issues with permissions.
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